Shubham Murkute

Future Business Analyst | Customer Support Experience | Learning SQL, Excel, Power BI | MBA – Marketing & Analytics

Role
Opi Telephonic Operator at Lionbridge
Location
Mumbai, MH, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shubham Murkute

I\'m Shubham Murkute — a Business Analyst in the making, with a background in voice and non-voice verification processes at Accurate Background and Hexaware. My experience has taught me the value of precision, timelines, and clear communication. Armed with an MBA in Marketing and Business Analytics, I’ve built my foundation in both strategy and storytelling. Along the way, I’ve explored digital marketing, full-stack development, and data analytics through hands-on projects and certified courses from Google, HubSpot, ThinkNEXT, and Coding Ninjas. Right now, I’m focused on finding remote opportunities where I can grow, contribute, and work on real-world business problems. My goal is simple — to add value, keep learning, and build a career that aligns with my vision. If you\'re hiring, collaborating, or just want to connect — let’s talk!

Experience

  1. Opi Telephonic Operator

    Lionbridge

    Jul 2025 — Present · Navi Mumbai, IN

    Provide real-time over-the-phone interpretation between clients and limited English-speaking individuals.• Handle calls related to medical, legal, financial, and customer service sectors while maintaining complete accuracy and confidentiality.• Ensure smooth and effective communication across languages in a fast-paced, high-pressure environment.• Follow strict professional ethics and protocols for interpretation set by Lionbridge and industry standards.• Demonstrate strong listening, comprehension, and bilingual communication skills throughout interactions.

Education

  • Maharishi Vidya Mandir Senior Secondary School

    SSC / 10th

    2012 — 2013

  • Tirpude Institute of Management Education, Civil Lines

    Master of Business Administration - MBA

    2019 — 2021

  • Maharishi Vidya Mandir Senior Secondary School

    HSC (12th)

    2013 — 2015

  • Dhanwate National College (RTMNU)

    BCCA

    2016 — 2019

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Shubham Murkute — Opi Telephonic Operator at Lionbridge in Mumbai, MH, IN | Unifers