Shubham Mhatre

Product Manager at HDFC Bank | Skilled in Agile methodologies & data analysis | Driving innovation in auto loans

Role: Product Manager at HDFC Bank
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Shubham Mhatre

I’m Shubham Mhatre, and I’ve always been fascinated by how finance and technology…

Experience

Product Manager
HDFC Bank
Jun 2023 — Present · Mumbai, IN
Retail Asset- Auto Loans, Digital InitiativesJourney Design & Flow: Designed new customer journeys by collaborating with UI/UX teams and collecting feedback from line sales for continuous improvement.Sprint Planning & Execution: Managed sprints using Agile methodology through regular scrum calls, defining sprints & drops, and writing Jira stories for knowledge transfer to development vendors.Data & User Research: Conducted data trend analysis, qualitative and quantitative user research, competitor analysis, and generated solutions for problem-solving with concept notes.Stakeholder Collaboration: Worked with internal teams (BSG, Credit, CIC, Policy) to incorporate requirements into the journey and secure sign-offs.Testing & Quality Assurance: Reviewed testing evidence and provided final sign-offs for production movement.Program Launch & Sales Enablement: Led PAN India program launch, training ~1K sales managers and 4K field officers (FOS).On-ground Feedback & Iteration: Traveled across locations to train teams, gather feedback, and implement changes based on field issues.Feature Rollouts & Enhancements: Delivered new features and journey enhancements through continuous Agile-driven development (ongoing).

Contact information

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Work email
•••••@hdfc.bank.in
Personal email
•••••@•••••.com
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Current company

HDFC Bank

Banking · 216K employees · Mumbai, Maharashtra, India

HDFC Bank is India's largest private sector bank, offering a comprehensive range of financial products and services to our customer base of over 92 million. Our extensive distribution network of 8,919 branches and 21,031 ATMs across 3,836 cities and towns as of August 2024, reaches every corner of the country, making us accessible to millions. Promoted by Housing Development Finance Corporation (HDFC), India's leading housing finance company, HDFC Bank began operations in 1995 with a simple mission: to be a "World-class Indian Bank". With a single-minded focus on product leadership, customer focus and operational excellence, we have emerged as a leading player in all our business segments. We cater to individuals and businesses, offering a full range of innovative banking solutions including loans, payments, and wealth management. Our business solutions empower companies of all sizes, from MSMEs to large corporations, helping them grow with tailored banking services and financial tools. In 2023, the Bank merged with HDFC Ltd, combining our robust banking services with HDFC Ltd's legacy of leadership in housing finance. This merger enhances our ability to offer home loans and other financial services, ensuring seamless access for customers across urban and rural areas. As a socially responsible corporate citizen, we believe in banking with a purpose. Through our CSR initiative, Parivartan, we actively work to drive positive change across education, healthcare, skills training, and sustainable livelihoods impacting over 10 crore lives across the country. Our commitment to community impact is as strong as our dedication to delivering value to our stakeholders. As we expand, we continue to stay at the forefront of innovation, offering seamless digital banking experiences to enhance the lives of our customers. HDFC Bank prioritises the security of its systems and remains committed to maintaining the confidentiality of its customers' data. As a precaution

hdfc.bank.in

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