Shubham Singh

About Shubham Singh

I’m Shubham Singh, a passionate and performance-oriented Business Analyst with a solid foundation in data analysis, stakeholder collaboration, and quality assurance. With experience at Cognizant, I’ve developed a knack for transforming messy datasets into actionable insights that drive business growth. What I Bring to the Table:Data Storytelling & Visualization: I use tools like Power BI, Excel, and SQL to convert raw data into intuitive dashboards and reports that support decision-making across departments.Business Acumen: From identifying KPIs to streamlining processes and conducting root cause analysis (RCA), I focus on delivering measurable business outcomes.Collaboration-First Mindset: Worked cross-functionally with marketing, sales, and product teams to understand business needs and deliver data-backed recommendations.Process & Documentation: Created SOPs and detailed process docs to ensure consistency and clarity in team workflows. Key Tools & Skills: Power BI | Advanced Excel | SQL | VBA | Market Research | Requirement Gathering | Data Cleaning | Data Governance | Stakeholder Communication | Digital Marketing Analytics | Quality Assurance Industry Trends I Align With:Outcome-Driven Analysis: I focus on real business impact—not just dashboards.Cross-Functional Communication: Bridging the gap between business stakeholders and tech teams is my strength.Agile & Adaptive: I thrive in fast-paced environments and adapt quickly to new tools, challenges, and team dynamics.Self-Learning Culture: Staying updated with emerging trends like Generative AI in analytics, predictive modeling, and business intelligence.🧠 Certifications:Microsoft Certified: Power BI Data Analyst AssociateMicrosoft Azure Fundamentals (AZ-900) Recent Project Highlight:In the AtliQ Finance project, I created a 4-year Profit & Loss dashboard using Power BI, Excel, and DAX. Automated data cleaning with Power Query and cut data processing time by over 50%, enabling faster, data-driven decisions. I’m actively looking to contribute to teams where I can analyze business challenges, find insights in data, and support data-driven strategies to improve performance.Let’s connect if you’re looking for someone who can think like a consultant, act like an analyst, and communicate like a storyteller. Reach me at: s••••••••@gmail.com

Experience

1. Programming Analyst

   Cognizant

   Dec 2023 — Present · Gurugram, IN

   As a QA Analyst specializing in manual testing, I ensure the quality and reliability of web and UI-based applications in the travel and hospitality sector. I have designed and executed 500+ test cases, improving overall test coverage by 40%. Through rigorous functional, UI/UX, and regression testing, I have identified and logged 200+ defects, reducing bug leakage by 30% before production.Working closely with developers, I have streamlined the defect validation and resolution process, improving defect resolution speed by 35%. My contributions to Agile teams include active participation in sprint planning, retrospectives, and QA demos, ensuring seamless integration of quality measures throughout the development lifecycle.Additionally, I implemented structured test documentation, reducing testing cycle time by 20%, and trained three junior QA members, enhancing overall team efficiency. By proactively suggesting UI improvements, I contributed to a 15% increase in customer satisfaction scores.

Education

• ABES Engineering College

  Bachelor of Technology - BTech, Mechanical Engineering