Shubham B.
Salesforce Developer | 4xSalesforce Certified | 1xFlosum Certified
- Role
- Salesforce Developer at Cloud Analogy
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Shubham B.
I am a B.Tech graduate in Computer Science and currently working as a Salesforce Developer at Cloud Analogy. In this role, I’ve built hands-on expertise in Apex (including Triggers, Batch Apex, and Test Classes), Salesforce Administration (user management, data modeling, data security, and flow automation), Lightning Web Components (LWC), REST APIs, Sales Cloud, Service Cloud, and foundational knowledge of Salesforce CPQ. Key accomplishments include-> Successfully delivered multiple project tasks tracked in JIRA across Sales Cloud, Service Cloud, and CPQ, contributing to timely and high-quality project releases-> Independently led a Service Cloud and Sales Cloud project — collaborating with cross-functional teams, resolving support tickets, and improving project outcomes through effective communication and execution-> Served as Co-Lead and Technical Lead for the Google Developer Student Club during college, where I conducted technical workshops and volunteered at DevFest Gurugram.
Experience
Salesforce Developer
Feb 2024 — Present
Resolved 400+ SFDC Production org consultation & incident requests with a 95%+ success rate, ensuring uninterrupted business operations. Reduced system errors and process failures by 30% by proactively handling SOQL limit issues, dashboard/report errors, and validation conflicts. Increased user productivity by 25% through bulk data updates, access management, and smooth Salesforce–Siebel sync handling. Delivered process automation enhancements that cut manual effort by 70% and improved overall system adoption. Boosted forecasting accuracy by 25% and enhanced sales data visibility with optimized Salesforce components. Increased API call success rate from 60% to 90%+ by optimizing sync processes, eliminating timeout issues. Improved data accuracy to 100% by automating Opportunity field updates and milestone validations. Enhanced sales team efficiency by 20% by integrating AI-powered auto summaries, reducing manual documentation
Education
Dronacharya Group of Institutions Greater Noida
B.tech
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