Shubham Jaiswal
Operation Analytics at DP World |Network Planning & Design|Business Operation Insights|Data Visualization|Spend Analysis|Project Management|Strategy & Operations|Process Improvement|FM & LM Operations|Logistics
- Role
- Senior Associate - Network Analytics at DP World
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shubham Jaiswal
DP World leverages analytics-driven insights to optimize first-mile, last-mile, and network operations. Collaborating with cross-functional teams, the role focuses on enhancing operational efficiency and ensuring seamless cargo movement through robust performance tracking and actionable data reporting. This includes fostering continuous improvement across key metrics and KPIs. A Mechanical Engineering graduate from Galgotias College of Engineering and Technology, they specialize in data modeling, process monitoring, and operational forecasting. Dedicated to driving excellence in the supply chain/logistics domain, they aim to align operational strategies with organizational goals while promoting a culture of ownership and collaboration.
Experience
Senior Associate - Network Analytics
Apr 2025 — Present · Mumbai, IN
Delivered sustained service excellence by raising Average Net SLA from 83% in 2024 to 95% in 2025, enabling a 36% increase in tonnage revenue through consistent service performance.* Increased Average Same-Day Delivery (SDD) rate from 92.70% in 2024 to 98.70% in 2025, strengthening customer satisfaction and delivery reliability.* Improved the Average Net Arrival Service Level rate from 91.80% in 2024 to 96% in 2025.* Drive the backhaul lane optimization product, reducing Average Network CPKG by 6 paise in 2025.* Improved SLA adherence and customer retention by ensuring accurate event updates and real-time visibility for undelivered consignments.* Conducted deep-dive analyses to identify root causes, operational gaps, and improvement opportunities.* Transformed raw operational data into actionable insights to support business and process decisions.* Published periodic performance dashboards and reports, improving leadership visibility and accountability.* Supported business review forums with optimization strategies focused on service quality and efficiency.* Identified and implemented cost-reduction initiatives while maintaining high service levels.
Education
SDDT School Gorakhpur
Intermediate, Mathematics
Galgotias College of Engineering and Technology
Bachelor of Technology - BTech, Mechanical Engineering
Don Bosco School Gorakhpur
High School, Science
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