Shubham Tiwari

End-to-End Digital Transformation Leader | AI-Powered Product & Program Delivery | Salesforce | AWS | Cloud & ERP Consulting

Role
Program Project Manager at Mphasis
Location
Seattle, WA, US
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Shubham Tiwari

I am a results-driven Program Manager and Digital Transformation Leader with multi-year experience delivering enterprise-scale programs across Salesforce, AWS, ERP, and cloud-native ecosystems. I specialize in driving complex, cross-functional initiatives that align technology, business strategy, and customer outcomes.My background includes leading programs and projects as a Technical Program / Project Manager, delivering scalable solutions across AWS, Salesforce, Microservices, Microsoft Azure, and enterprise technology stacks including Spring Boot, Java, J2EE, JPA, and Oracle. Core ExpertiseProgram & Product Delivery: End-to-end ownership across planning, execution, governance, and stakeholder alignmentSalesforce Ecosystem: AI Cloud, Agentforce, FSC/FMC, Sales Cloud, Service Cloud, FSL, CPQ, Data Cloud, B2B CommerceCloud & Architecture: AWS, Azure, Microservices, API-led integrationsAgile Leadership: Scrum Mastery, Agile & Scaled Agile delivery, continuous improvementBusiness Acumen: Strong understanding of finance, operations, and enterprise transformation Industry ExperienceBFSI • ITSM • Public Sector • Nonprofit • FMCG/CPG • Insurance • Healthcare • Automotive • TelecomI bring a strategic, data-driven mindset to every program—balancing execution excellence with long-term business value—while enabling teams to deliver high-impact solutions in fast-moving, complex environments.#ProgramManager #TechnicalProgramManager #DigitalTransformation #AgileLeadership #ProductDelivery #EnterpriseDelivery#Salesforce #SalesCloud #ServiceCloud #MarketingCloud #HealthCloud #FinancialServicesCloud#FieldServiceLightning #FSL #CPQ #DataCloud #B2BCommerce #Agentforce#AWS #AWSCloud #AWSCloudSecurity #CloudSecurity #Azure #Microservices#CRMStrategy #ITConsulting #Automation #AICloud #ArtificialIntelligence#DataDriven #TechLeadership #CustomerSuccess #BusinessTransformation

Experience

  1. Program Project Manager

    Mphasis

    Jun 2025 — Present · Seattle, WA, US

    Driving large-scale digital transformation across Telecom, Healthcare, and BFSI as a Salesforce Program Manager based in Seattle. I lead high-performing, multi-disciplinary teams and spearhead enterprise, multi-cloud Salesforce programs with $10M+ budgets, delivering scalable and secure platforms across complex environments.My work spans Financial Services Cloud, Data Cloud, and AI-driven solutions, including the Salesforce Agentforce ecosystem, enabling intelligent, customer-centric experiences and data-powered decision-making across regulated industries.Proud to operate at the intersection of strategy, technology, and execution, I focus on driving measurable business outcomes, strengthening cloud governance, and empowering teams to deliver high-impact Salesforce programs that shape the future of digital services.

Education

  • Jabalpur Engineering College,Jabalpur,M.P.

    B.E., Industrial and Production

    2004 — 2008

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Shubham Tiwari — Program Project Manager at Mphasis in Seattle, WA, US | Unifers