Shubham Thakur
Scrum Master & Product Delivery Leader | AI-Powered Agile | BA/QA Background | CSM Certified | AI Customer success
- Role
- Scrum Master Pm Qa Consultant at Inspire
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Shubham Thakur
Certified Scrum Master with 7+ years of experience in the IT industry, leading Agile delivery across enterprise platforms, digital transformations, and Cloud implementations. I bring a unique blend of deep Scrum expertise with hands-on Product Management, Business Analysis, and QA capabilities-plus I\'m leveraging Generative AI to make Agile delivery smarter and faster.What Makes Me Different: Scrum mastery with proven results: Increased sprint success from 70% to 90%, reduced defects by 84%, and led SAFe PI Planning across multi-team programs Product-minded delivery: Translate business needs into prioritized backlogs, manage roadmap execution, and partner with stakeholders on go-to-market strategies Quality-focused: Built comprehensive testing strategies (SIT/UAT) and validated critical finance integrations with zero production issues AI early adopter: Using ChatGPT, Claude, and Copilot to accelerate requirements analysis, generate test scenarios, and optimize sprint planning-reducing documentation time by 30%**Currently exploring:** Scrum Master, Product Manager, and Project Manager roles where I can combine Agile expertise with product thinking, quality discipline, and AI innovation. Based in Atlanta | Open to hybrid/remote | Let\'s connect if you\'re building great products with high-performing teams.
Experience
Scrum Master Pm Qa Consultant
Dec 2022 — Present · Atlanta, GA, US
Led Agile delivery for multi-brand Oracle Cloud ERP transformation serving franchise locations, combining Scrum expertise with product management, business analysis, and quality assurance.Scrum Mastery & Agile Delivery- Increased sprint goal completion from 70% to 90% by facilitating ceremonies, enforcing Definition of Done, and protecting committed work from mid-sprint scope changes across 2-3 distributed teams- Led SAFe PI Planning and Scrum of Scrums, managing cross-team dependencies and improving PI milestone delivery by 20% through proactive risk management- Built executive dashboards (Jira, Power BI) tracking velocity, burndown, CFD, and defect trends for data-driven decisionsProduct Management & Requirements- Partnered with Product Owners to translate business needs into clear epics and user stories, reducing rework by 40% through rigorous Definition of Ready enforcement- Managed product backlog prioritization, balancing stakeholder demands with team capacity to maintain sustainable deliveryQuality Assurance & Testing- Reduced production defects by 84%(from 50 to 8 per release) through comprehensive testing strategy and tri-weekly defect triage- Validated finance-critical integrations (ERP, ACH/lockbox, AR portals) using API testing, ensuring zero revenue impactAI & Innovation- Applied Gen AI tools (ChatGPT, Claude, Copilot) to accelerate requirements documentation and generate test scenarios, reducing manual effort by 30%Key Skills: Scrum, SAFe, Product backlog management, Requirements analysis, UAT, API testing, Oracle Cloud, Jira, Power BI, AI-powered delivery
Education
CHANDIGARH UNIVERSITY
Bachelor of Commerce - BCom, E-Commerce/Electronic Commerce
University of North Alabama
Master of Business Administration - MBA, International Business
2021 — 2022
University of the Cumberlands
Master's degree, Information Technology
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