Shubham Tandan
Data Scientist | Machine Learning & MLOps Enthusiast | Python | SQL | Passionate About Data-Driven Solutions.
- Role
- Product Support Engineer at Johnson Controls
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Shubham Tandan
I\'m a Data Scientist with hands-on experience in building machine learning models, analyzing complex datasets, and transforming raw data into actionable business insights. With a strong foundation in Python, SQL, and MLOps, I enjoy designing scalable solutions to optimize operations and solve real-world problems.In my current role as a Product Support Engineer at Johnson Controls, I leverage data to drive performance improvements, automate processes, and enhance customer satisfaction. I\'m passionate about applying data science to bring clarity, efficiency, and impact to business decisions.Always open to collaborating on data projects, learning new technologies, and exploring innovative solutions in the world of data!
Experience
Product Support Engineer
Jun 2023 — Present · Pune, IN
Performed data analysis on customer support logs using Python and SQL, identifying recurring failure patterns and improving troubleshooting efficiency by 30%. Developed a recommendation system using machine learning to suggest the most relevant help articles, enhancing customer self-service. Extracted insights from support tickets to pinpoint common failure points and improve product reliability. Identified system failure trends and presented findings to enhance product performance.
Education
Smt Maherbanu College of Science & Commerce
Higher Secondary Education, Electronics
P.E.S. Modern College of Engineering, Pune
Bachelor of Engineering - BE, Electronics and Telecommunication
2016
Hindu Dnyanpeeth Convent
Secondary Education
2013 — 2014
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