Shubham Singh Negi
Process Champion/Lead Operations at Telus International || Ex-Wiproite || Ex-CNX
- Role
- Operations Lead Process Champion at TELUS Digital
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Shubham Singh Negi
I am Currently Working for Telus International as a Process Champion/Lead in Canada Benefits Team. Before that I was working for Wipro as a Sr. Benefits Ops Administrator where I was working in US HR Benefits Team.* My Line of business is defined benefits where I have to work on Manual Calcs, Payment setups, Ticketing, reporting, update the SOP\'s and sometimes need to provide training to new trainees.* Provide timely updates to managers and onshore.*Prior to that I was working in YouTube Trust and Safety Monetization Team( Google Process)*Calculate the monetization revenue based upon the YouTube policies.*Provide training and shadowing to new trainees.* Need to update the SOP\'s when required.* Sometimes do the team support in the absence of A.M.
Experience
Operations Lead Process Champion
Dec 2023 — Present · Gurugram, IN
Canada, Lead operations sales, Communucations, Client Handling, Transition, Interface, Manual Calculation, Reporting, Team Management, Training, Critical Thinking, Auditing, MS Office
Education
Mkvn public school
High school
2012 — 2014
Dr. Pitambar Datt Barthwal Himalaya Government PG Degree College,Kotdwar
Bachelor of Commerce - BCom
2016 — 2019
Mkvn public school
Senior secondary
2014 — 2016
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