Shubham Singh
Learning & Development Manager | Training Strategy 🚀 | Org Behavior & OD 🧠| Leadership & TTT Pro 🎤 | Onboarding & Upskilling 📈 | People-First | Culture Builder | Data-Driven | Let’s Build Brighter Teams
- Role
- Assistant Manager Training at TP
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shubham Singh
Learning isn’t just a checkbox—it’s how we grow, adapt, and win. Hi, I’m…
Experience
Assistant Manager Training
Jul 2025 — Present · Gurugram, IN
As an Assistant Training Manager at Teleperformance, I lead initiatives across new hire onboarding, leadership development, and sales performance coaching. I design and standardize curricula, ensure trainer readiness, and oversee seamless delivery of NH programs through TOFs, and effective nesting support. I also deliver leadership modules on conflict management, feedback, and transitioning from IC to managerial roles, helping strengthen the leadership pipeline. In addition, I manage a team of sales coaches dedicated to driving BQ performance, implementing targeted interventions that have consistently delivered up to a 70% uplift in sales outcomes. Passionate about building scalable learning solutions, I focus on driving measurable impact and aligning training with business goals.
Education
Techno India University
Master of Business Administration - MBA, Banking and Financial Support Services
Techno India University
Bachelor of Business Administration - BBA, Finance and Financial Management Services
2016 — 2019
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