Shubham Singh

About Shubham Singh

Highly driven Site Reliability Engineer with 6 years of experience in cloud operations, automation, observability, and large-scale system reliability. I am skilled in building resilient infrastructure using AWS, Azure, Kubernetes, CI/CD, Terraform, and monitoring platforms. Strong focus on SLIs/SLOs, performance optimization, incident response, and automation at scale.

Experience

1. Senior Site Reliability Engineer

   Deltek

   Sep 2024 — Present

   Spearheading infrastructure reliability and performance optimization across cloud-native applications deployed on AWS and Azure.• Implementing robust monitoring and alerting systems using Grafana, Prometheus, and CloudWatch.• Leading configuration management and automation efforts using Ansible and Puppet.• Managing container orchestration platforms including Kubernetes and EKS.• Enforcing SRE best practices such as SLIs, SLOs, and error budgets.• Enhancing CI/CD workflows using Terraform and Azure DevOps (ADO).• Scripting for automating operational workflows using Python and Powershell• Integrated security controls into SRE practices to reduce risk and improve system resilience.• Owned incident response and RCA, driving timely resolution, postmortems.• Supported audits and compliance efforts by maintaining access controls and operational evidence• Leveraged AI and LLM-based tools (e.g, Claude Code) to accelerate troubleshooting, automate operational tasks, and enhance incident response and RCA

Education

• Ramanand Arya D A V College

  Bachelor's degree in Information Technology Bsc-IT, Information Technology

• SIES College of Management Studies - India

  Master of Computer Applications - MCA, Information Technology

  2017 — 2020