Shubham Singh

About Shubham Singh

Hi, I’m a passionate Cloud Engineer at Amazon with a background in Computer Science and a strong passion for cloud-native technologies while holding 14 certification in the domain of cloud and DevOps. I thrive on building scalable systems, resolving critical production issues, and helping customers architect secure, reliable solutions using AWS and Azure.Connect with Me-Whether you’re building in the cloud, exploring serverless, or just want to connect—feel free to connect with me at s••••••••@gmail.comProfessional Achievements-Empowering Cloud Customers :1-Resolved production issues across distributed architectures involving AWS Lambda, API Gateway, RDS, VPC, Kineses and various other AWS services—ensuring uptime and performance for global enterprise clients.2-Reduced incident resolution time by 40% through deep-dive investigations using CloudWatch Logs, X-Ray, CloudTrail, and internal tooling.3-Delivered secure, scalable solutions by refining IAM roles, trust relationships, and KMS encryption strategies.Transforming DevOps Pipelines1-Engineered CI/CD pipelines using Azure DevOps, GitHub Actions, and Bamboo, along with powershell scripting enabling reliable deployments across critical applications.2-Automated infrastructure provisioning with Terraform and improved recovery capabilities using Azure Recovery Services Vault.3-Led containerized deployments on Azure Kubernetes Service, building Docker workflows and manifest-driven releases.Key Expertise-AWS Cloud ServicesAWS Serverless (Lambda, API Gateway)Azure DevOps & CI/CDAzure Cloud ServicesKubernetesDockerTerraformGit & GitHub ActionsPowerShellBamboo PipelinesAzure Logic & function app, service busLinuxNetworkingMonitoringCertified-AWS Solution Architect AssociateAWS Certified Developer AssociateAWS Certified AI PractitionerAZ-400 (Microsoft DevOps ExpertAZ-700 (Azure Networking Associate)AZ-204 (Azure Developer Associate)AZ-104 (Azure Administrator Associate)AZ-900 (Azure Fundamentals)AI-900 (Azure Machine Learning)Terraform (Harshi Corp Certified Ass)GitHub Actions Certified by GitHubSC-900 (Azure Security Fundamentals)DA-100 (Microsoft Data Analyst)DP-900 (Microsoft Data Fundamentals)Goal-I aspire to grow into roles like Cloud Solutions Architect, DevOps Consultant, Cloud Engineer or Serverless Specialist—where I can continue driving impact by building reliable, automated, and secure cloud-native systems that scale with business requirements.

Experience

1. Cloud Engineer - i

   Amazon

   May 2024 — Present · Gurugram, IN

   Spearheaded resolution of high-severity customer issues across distributed serverless stacks including AWS Lambda, API Gateway, and Step Functions, maintaining 100% SLA, enabling zero-downtime production environments for enterprise clients.2. Partnered with customers to diagnose and resolve complex integrations with DynamoDB, RDS, S3, EC2 and VPC components (e.g, subnets, NAT gateways, route tables, security groups), restoring critical production systems within SLA.3. Architected and developed an intelligent AI chatbot by orchestrating Amazon Bedrock (Claude 3.5 Sonnet), API Gateway, and Lambda, enabling real-time LLM-powered responses via secure RESTful endpoints enhanced customer experience less then 200 ms.4. Diagnosed Lambda execution issues (timeouts, DLQs, Init phase delays, container image errors) and API Gateway problems (throttling, latency, CORS, authorizers, custom domain misconfigurations, NLB\'s) using CloudWatch, X-Ray and CloudTrail.5. Delivered security enhancements by optimized IAM trust policies, cross-account Lambda invocations, KMS-based encryption, and fine-grained permissions using condition keys, achieving 100% compliance with security best practices and SOC2 controls.6. Resolved advanced API Gateway issues involving regional and edge endpoints, VPC links, JWT custom authorizers, WebSocket APIs, and CORS misconfigurations; contributed to internal playbooks that reduced escalations by 30%.7. Enabled high-availability private APIs by configuring VPC-accessible Lambdas with Private Link endpoints, Route 53 split-horizon DNS, and custom domain mapping, achieving less than 1% error rate in production workflows and also handled integrations with Kinesis and Event Bridge for event-driven architectures and authored internal documentation on AWS Lambda Init Phase and Billing, and delivered best practices for scaling, cost optimization, and secure deployment using VPC-accessible Lambdas, private APIs, and NLB.

Education

• KIIT - Kalinga Institute of Industrial Technology

  Bachelor's degree, Computer Science

  2017 — 2021