Shubham Sharma
Deputy Manager @ HDFC Bank | MBA, Marketing
- Role
- Deputy Manager at HDFC Bank
- Location
- Raipur, CG, IN
- LinkedIn followers
- 500 followers
About Shubham Sharma
As Deputy Manager at HDFC Bank, I focus on building and maintaining strong relationships with over 160 high-net-worth clients, addressing their financial needs, and delivering personalized services. With expertise in client relations, portfolio management, and retail branch banking, I contribute to portfolio growth while ensuring compliance and operational efficiency. An MBA in Marketing from N. L. Dalmia Institute of Management Studies and Research, I combine academic insights with practical experience to offer tailored financial solutions and investment advice. My role emphasizes strategic marketing, cross-team collaboration, and customer satisfaction to achieve organizational goals and exceed sales targets.
Experience
Deputy Manager
Aug 2024 — Present · Pune District, IN
Management: Built and maintained strong relationships with 160+ HNW clients, ensuring personalized service and addressing financial needs promptly • Client Satisfaction: Enhanced customer satisfaction scores by 25% through proactive problem-solving and exceptional service delivery • Portfolio Management: Managed portfolios totaling over INR 52 crore, providing tailored financial solutions and investment advice to HNW clients. • Retail Branch Banking: Streamlined daily branch operations, handling an average of 50 transactions per day while ensuring compliance with banking regulations. • Sales and Marketing: Achieved 120% of annual sales targets through effective marketing and cross- selling of banking products, including savings accounts, fixed deposits, and mutual funds • Strategic Marketing of Advanced Banking Features: Spearheaded campaigns promoting innovative services such as Sweep-in Fixed Deposits, online banking, WhatsApp banking, and the Xpressway journey. Achieved significant increases in customer base and satisfaction through targeted outreach and effective communication of benefits.
Education
Govt. Digvijay Autonomous Post Graduation College
Bachelor of Commerce With (Computer Applications), Business/Commerce, General
WEIDNER MEMORIAL SENIOR SECONDARY SCHOOL
XII, Business/Commerce, General
N. L. Dalmia Institute of Management Studies and Research
Master of Business Administration - MBA, Marketing
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