Shubham Sharma
Senior Manager - Customer Service & Process excellence, TBO.com - Building the world\'s largest travel distribution platform
- Role
- Senior Manager at TBO.COM
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shubham Sharma
Experienced professional with 15 years of success driving operations and sales initiatives across B2B and B2C environments. Skilled in developing targeted business plans, leading automation and process excellence efforts, and managing cross-functional performance. Strong background in operational analysis, performance management, and implementing change to improve efficiency and profitability. Recognized for a forward-thinking approach to setting strategic goals, upholding quality standards, and ensuring the timely achievement of business objectives.
Experience
Senior Manager
Jul 2025 — Present · Gurugram, IN
Education
Sinhgad College of Engineering
Mechanical Engineering
Simplilearn Alumni
Lean Management
2020 — 2020
Simplilearn Alumni
Lean Six Sigma Green Belt
2020 — 2020
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