Shubham Sharma
SERVICE TEAM MANAGER AT LG ELECTRONICS INDIA LTD
- Role
- Service Team Manager at LG Electronics
- Location
- Ghaziabad, UP, IN
- LinkedIn followers
- 500 followers
About Shubham Sharma
Senior Service CordinatorCall assigning to service engineer and follow up till closure.Handling CEO escalation end to end.Highlights/Escalating the complaints with right stakeholders as per escalation matrix.Connect with partners and other department team member to understand the challenges where calls stuck.Connecting with WH and Logistics team for part related queries.Making RCA of TAT breached calls.Handling Technicians/SF\'s CCO where they stuck to update the calls.
Experience
Service Team Manager
Feb 2026 — Present
Education
Meerut Institute of Engineering and Technology(MIET)
Bachelor of Technology
Dr. A.P.J. Abdul Kalam Technical University (AKTU), Lucknow
Bachelor of Engineering, Automobile/Automotive Mechanics Technology/Technician
Praxie
High School Diploma
MIET, Meerut
B-Tech
2014 — 2018
UP board
Higher Secondary
2014 — 2014
UP board
Senior Secondary
2012 — 2012
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