Shubham Sharma

Data Science and Analytics | Engagement Manager at EXL | IIT Kharagpur

Role: Engagement Manager at EXL
Location: Gurugram, HR, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About Shubham Sharma

Data Science professional with 6+ years experience working in the areas of Credit Risk Strategy, Collections Strategy, Fraud Analytics and Marketing Analytics. Experience in leading teams of 3-6 consultants. Led the development and implementation of strategies like- Collections Propensity to Pay, Product Cross-Sell, Churn Prediction, CLI/CLD Analysis, Insurance Claim Analysis, Share and Size of Wallet, Leads Optimization, Root-Cause Analysis, Cost-Benefit Analysis and Vintage Analysis.Technical Skills- Data Science, Machine Learning, DashboardingSoft Skills- Leadership, Mentoring, Problem-Solving

Experience

Engagement Manager
EXL
Jul 2025 — Present · Gurugram, IN

Education

Indian Institute of Technology, Kharagpur
Engineer’s Degree, Agricultural and Food Engineering
2013 — 2018

Contact information

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Current company

EXL

59K employees · New York, NY, United States

Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

exlservice.com

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About Shubham Sharma

Experience

Engagement Manager

Education

Indian Institute of Technology, Kharagpur

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