Shubham Raj
Project Manager @SK Finance Ltd
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WORK HISTORY
Project Manager @SK Finance Ltd
EDUCATION
Kalinga Institute of Industrial Technology, Bhubaneswar
Bachelor of Technology - BTech, Electrical and Electronics Engineering
ABOUT SHUBHAM RAJ
CRM professional with 5 years in BFSI, driving digital transformation and customer engagement. I started with CRMNEXT, enhancing HDFC Bank’s CRM, and implemented end-to-end solutions for HDFC Credila, Propelld, Simpl, and Ratnaafin at LeadSquared. Currently, as CRM Application Manager and Product Owner at Jana Small Finance Bank, I lead CRM strategy, manage enterprise platforms, drive upgrades, and ensure technology delivers measurable business impact. Passionate about building scalable CRM systems that streamline processes, enhance customer experience, and enable organizational growth.
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