Shubham Raj
Network Operations | Automation | Data Analytics | Cloud
- Role
- Network Engineer at Genpact
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Shubham Raj
Network Operations & Automation Engineer with 3 years of experience securing…
Experience
Network Engineer
Sep 2023 — Present
I orchestrated 24/7 monitoring of global network infrastructure, including routers, switches, and firewalls, using tools such as Nagios, SolarWinds, and PRTG to ensure 99.9% uptime. I developed Python-based automation scripts for device health checks and bulk configuration backups, improving operational efficiency and audit readiness. I managed the complete incident lifecycle by performing initial triage and escalating complex routing and switching issues to L2/L3 teams while adhering to strict SLA requirements. Additionally, I leveraged SQL to analyze system logs and used the ELK Stack to visualize traffic trends, enabling early identification of potential bottlenecks before they impacted production systems.
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