Shubham Prateek

Deputy Manager @ Axis Bank

Role
Ba - Business Intelligence Unit - Deputy Manager at Axis Bank
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Shubham Prateek

As a Business Intelligence Analyst at Axis Bank, I leverage my analytical skills and…

Experience

  1. Ba - Business Intelligence Unit - Deputy Manager

    Axis Bank

    Jul 2023 — Present · Mumbai, IN

    As a Business Analyst at Axis Bank\'s BIU || AVC Analytics team, I drive data-led strategies by aligning business and data requirements with organizational goals. My work involves predictive modeling, segmentation, and customer analytics to improve call scheduling, resulting in a significant increase in connect rates and enhanced cross-sell performance. I’ve led campaign optimization initiatives by identifying unconverted leads through Bureau data and automating outreach, improving loan and credit card conversions. AVC Channel Modelling for High-Propensity CustomersBuilt a predictive channel modelling solution at bin-level to identify high-propensity customers, achieving a Gini score of 0.45. This improved targeting strategy and boosted campaign connectivity. Personalization Nudge Strategy for AVC CampaignsDesigned and deployed personalized nudges (Back to Home Banking, Hidden Gems, AVC Bonus Ring Fencing) using PySpark, Bitbucket & Jenkins. Improved customer engagement through real-time eligibility coding and performance tracking. Business Insights & Campaign OptimizationAnalyzed missed opportunities in loans & credit cards using Bureau data, uncovering 2%(PL), 1.34%(AL), and 0.27%(CC) unconverted leads. Implemented automated outreach and built real-time dashboards to enable data-driven campaign decisions.

Education

  • Oxford Public School Ranchi

    Intermediate of science , Science

  • Birla Institute of Technology, Mesra

    Bachelor of Technology - BTech, Biotechnology

    2019 — 2023

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Shubham Prateek — Ba - Business Intelligence Unit - Deputy Manager at Axis Bank in Mumbai, MH, IN | Unifers