Shubham Patil

💼 Lead Business Analyst | FinTech & BFSI | Digital Payments, Online Acquiring, APIs | Merchant Onboarding | GCash | HDFC Bank | Ex-Accenture

Role
Lead Business Analyst at Snapwork Technologies
Location
Nagpur, MH, IN
LinkedIn followers
500 followers
General Business & ManagementView LinkedIn profile

About Shubham Patil

Lead Business Analyst with 7+ years of experience across FinTech, BFSI, and Consulting, specializing in digital payments, online acquiring, API-led platforms, and compliance-driven merchant onboarding.Currently working with global and enterprise clients including GCash (G-Xchange Inc.) and HDFC Bank, supporting large-scale digital payment and account opening platforms. I work closely with Product, Engineering, QA, UX, and external partners to translate business vision into scalable, secure, and regulator-compliant solutions.Core expertise includes:• Business Analysis (BRD, FSD, User Stories, Use Cases)• Digital Payments, Online Acquiring & Merchant Platforms• API & Integration Analysis (Checkout, Webhooks – Functional View)• Compliance-driven onboarding (BRE, e-KYC, PAN, CIBIL, CERSAI)• Agile delivery, stakeholder management, and cross-functional coordinationI have been recognized for driving initiatives contributing to 25% YoY transaction growth and for improving delivery efficiency by up to 30% through process optimization and automation.Open to remote and international opportunities in FinTech, BFSI, and digital platform transformation roles.

Experience

  1. Lead Business Analyst

    Snapwork Technologies

    Jan 2025 — Present · Nagpur, IN

    Client: GCash (G-Xchange Inc.) – Online Acquiring Platform• Support discovery and roadmap planning for GCash’s Online Acquiring transformation, expanding from in-store POS acquiring to online payments via Shopify, microsites, and APIs.• Translate product vision and stakeholder inputs into BRDs, functional flows, user journeys, and system interaction diagrams.• Conduct requirements and gap assessments across GCash platforms including GCash for Business (G4B), SmartVista iPay, SmartVista Back Office (SVBO), and SmartVista Fraud Management (SVFM).• Contribute to Payments API and checkout design discussions covering Cards, GCash Wallet (WebPay), and QRPh, including future capabilities such as tokenization, recurring payments, and BNPL.• Collaborate with cross-functional teams and payment gateway partners during Agile discovery to define scope, dependencies, and delivery risks.Client: HDFC Bank Ltd. – Smart Account Opening (SAO)• Translate Business Requirement Documents (BRDs) into Functional Specification Documents (FSDs) for SMART/INSTA Apps.• Drive digital onboarding journeys for Savings, Salary, Current, Pension, GIG, and Joint Accounts with UPI and NetBanking funding.• Implement cross-sell integrations including Credit Cards, PMSBY, PMJJBY, and Digital Standing Instructions.• Lead compliance-driven validations such as BRE rules, e-KYC, PAN, CIBIL, CERSAI c-KYC, and IDRS OVD.• Coordinate Agile ceremonies, sprint planning, demos, test case reviews, and release sign-offs.• Manage effort estimation, budgeting, FPN finalization, PO tracking, and invoice processing.Achievements:o Recognized by the client for driving initiatives that contributed to a 25% YoY growth in transaction volume.o Praised for strong ownership, teamwork, and commitment to delivering high-quality solutions on time.

Education

  • Shri Ramdeobaba College of Engineering and Management

    Bachelor of Engineering (B.E.), Electronic Design Technology

  • N. L. Dalmia Institute of Management Studies and Research

    Post Graduate Diploma in Management (PGDM), Marketing

    2020 — 2022

  • Government Polytechnic Nagpur

    Diploma, Electronics and Telecommunication Engineering

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Shubham Patil — Lead Business Analyst at Snapwork Technologies in Nagpur, MH, IN | Unifers