Shubham Omer
Senior Quality Assurance Manager at Wipro Limited || NITIE Mumbai (IIM Mumbai) || Reliance industries limited || MNNIT Allahabad
- Role
- Senior Quality Assurance Manager at Wipro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shubham Omer
Dedicated and results-oriented Quality Manager with a proven track record of driving…
Experience
Senior Quality Assurance Manager
Jun 2019 — Present · Bengaluru, IN
Excels in setting out quality standards and frameworks such as ISO 9001:2015, Automotive SPICE V3.1, CMMi v2.0 Development, ISO 26262 Functional Safety, ISO 21434 Automotive Cybersecurity. Rich experience in running successful process-oriented operations and taking initiatives for businessexcellence through process improvement. Proficient in defining KPI’s, SLA’s, Quality Gates in projects as per contract requirements. Experience in implementing Software Engineering and Support Process Areas from ASPICE to help Tier 1 supplier to achieve ASPICE Level 3 Maturity Level and equipped them to face External Audits. Aided Organization to maintain ASPICE Level 5, ISO 26262, ISO 21434 certification from External Agencies. Assessed the Organization maturity level as CMMI Assessment Team Member with KPMG as per CMMi v2.0 Development Standard. Proficient in conducting internal, configuration management & work product Audits, quality gate checks, project management review, quality management reviews and project health tracking. Well versed in usage of tools & techniques like Jira, Confluence, SharePoint, MS Teams, Power BI & Minitab. Hands on experience in driving FMEA, RCA, Audit Finding Analysis, Kaizens, VSM, Standardization. Developed One Stop SharePoint portal for Wipro Engineering to be used as the Knowledge Repository for Quality and Delivery Teams. Captured Voice of Customer through Customer Satisfaction Survey and analyzed feedback to gain customer insights and developed user-friendly Power BI Dashboard for Visual representation of CSAT parameter for Wipro Engineering and rolled out projects for Net Promoter Score Improvement. Automated the Process Exception Reports Delivery to entire Wipro Engineering through R Scripting. Fostered culture of Continuous Improvement by Completing 5 Lean Projects as Lean Facilitator and 2 Six Sigma Projects as Black Belt on Process and Productivity improvement in various accounts
Education
Motilal Nehru National Institute Of Technology
Bachelor of Technology (B.Tech.), Electrical Engineering
2012 — 2016
Rani Laxmi Bai Memorial Senior Secondary School
Primary and Secondary Education, Science Stream
2008 — 2011
Indian Institute of Management Mumbai
Post Graduate Diploma, Industrial Engineering, Operations and Supply Chain Management , Industrial Engineering
2017 — 2019
Skills
- C
- Microsoft Office
- C++
- Project Management
- Management
- Proteus
- Pspice
- Matlab
- Microsoft Word
- Microsoft Excel
- Ifix
- Customer Service
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