Shubham Malhotra
Customer Key Flows Consultant @byrd
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WORK HISTORY
Customer Key Flows Consultant @byrd
Managing client onboarding and supporting with the setup and shop integration- Interface between external customers and internal organizational teams (Tech, Finance, Operations)- Leading new developments in the team and implementation of training courses with customers- De-escalating customer onboarding issues for a smooth onboarding process- Building Looker dashboards for the onboarding team.
EDUCATION
UPES
Bachelor of Technology (B.Tech.), Petroleum/ Chemical Engineering
Berlin Professional School – HWR Berlin
Master of Business Administration - MBA
neuefische GmbH - School and Pool for Digital Talent
Data Practitioner - Data Science & AI
SKILLS
ABOUT SHUBHAM MALHOTRA
I’m a data-driven professional with 8+ years of experience in Customer Success and…
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