Shubham Kumar

Excutive Sales and Technical Service @Mapal India Private Limited

Jamshedpur, JH, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2023 — Present

Excutive Sales and Technical Service @Mapal India Private Limited

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Sales Development: Generated sales leads and converted them into successful businessopportunities. Maintained and exceeded sales targets by identifying customer needsand offering tailored cutting tool solutions. Prepared and presented technical and commercial quotations tocustomers. Built strong relationships with key accounts, ensuring customersatisfaction and loyalty. Technical Support: Provided on-site technical support to customers, assisting with theselection and application of cutting tools to improve machiningefficiency and cost savings. Conducted product trials, tool performance evaluations, andapplication troubleshooting to address customer challenges. Coordinated with the R&D and application engineering teams todevelop customized solutions for complex machining operations. Market Analysis: Conducted market research to identify trends, competition, andpotential business opportunities. Gathered customer feedback and communicated it to the productdevelopment team for continuous improvement. Team Collaboration: Liaised with internal teams to ensure timely delivery of products andservices. Actively participated in regular sales and application training sessionsto stay updated on the latest industry developments. Documentation and Reporting: Maintained detailed records of customer interactions, sales pipelines,and service reports. Submitted monthly and quarterly sales reports to management, highlighting achievements and areas for improvement.

EDUCATION

2013 — 2017

Indo danish tool room, Jamshedpur

Diploma, Diploma in tool and die making

N/A

Vivek Vidyalaya

High School Diploma

N/A

Indo Danish Tool Room, Jamshedpur

Diploma in Tool & die making

2012 — 2013

Vivek Vidyalaya , Jamshedpur

Matriculation, Junior High/Intermediate/Middle School Education and Teaching

ABOUT SHUBHAM KUMAR

With over seven years of experience in cutting tools management, product development, and…

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