Shubham Kumar
FieldAssist ||Technical Engineer || Ex- QueueBuster POS
- Role
- Technical Engineer at FieldAssist
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shubham Kumar
As a Technical Support Engineer with 2 years of hands-on experience, I have developed a robust skill set that includes expertise in SQL, Postman API, Jira, Microsoft Office, and various tools that helps troubleshooting the issue.I excel in root cause analysis, enabling efficient problem-solving and ensuring minimal downtime for clients. My experience in team management has honed my ability to lead projects and collaborate effectively with cross-functional teams.I am passionate about leveraging my technical knowledge to enhance customer satisfaction and drive continuous improvement. My commitment to understanding and addressing client requirements has consistently resulted in successful outcomes and positive feedback.
Experience
Technical Engineer
Jul 2024 — Present · Gurugram, IN
Education
IES College of Technology Bhopal
Bachelor of Technology
2018 — 2022
QSpiders - Software Testing Training Institute
Full Stack Development
2022 — 2023
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