Shubham Kumar

WORK HISTORY

EDUCATION

ABOUT SHUBHAM KUMAR

Dedicated commvault backup engineer with proven expertise in designing, deploying, and managing scalable and reliable backup infrastructure.1 Configured and managed Comm serve, Media agents, and Client database agents to ensure seamless backup operations.2. Oversaw the backup infrastructure utilizing Commvault 11.32/36 as the primary solution across multiple platforms.3. Installed and configured Media agents for diverse server environments to enhance backup efficiency.4. Managed Library systems and performed daily log monitoring to maintain operational integrity.5. Engaged in Data Retention Management (DRM), including export and import processes for data lifecycle management.6. Conducted comprehensive health checks of backup applications and infrastructure, ensuring optimal performance.7. Diagnosed and resolved data protection incidents, implementing effective mitigation strategies.8. Managed third-party support tickets, facilitating seamless end-to-end incident resolution.Coordinated with external vendors to enhance data protection capabilities.9. Executed data recovery operations for multiple customer accounts, ensuring minimal downtime.10. Implemented configuration changes in data protection systems, adhering to best practices and guidelines.11.Developed detailed documentation for data protection processes and procedures.12. Managed incident and service request ticket queues, ensuring timely resolution of issues.13. Upgraded Commvault software across various versions and performed regular patching to ensure optimal performance.