Shubham Kathuria
Senior Business Analyst
- Role
- Product Definition Analyst at Amadeus
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shubham Kathuria
Results-driven Business Analyst with 6+ years of experience specialized in Payments and Commercial Lending domain at Amadeus. Driving operational efficiency through a deep understanding of SDLC, PDLC, and automation techniques. Demonstrated expertise in capturing, validating, and translating business and system requirements into effective, results-driven solutions.A proactive problem-solver and communicator, I thrive in cross-functional roles—collaborating closely with sales, customer success, and product teams to deliver growth. Experienced in payment ecosystems, including credit card and wallet transaction flows, PSP integrations (API & EDIFACT), and supporting airline payment platforms across global markets.Notable achievements include leading enterprise projects such as Vertex leasing software integration, Salesforce automation, and service upgrades. Implemented RBI-mandated AltID and EMV tokenization standards for card and tokenized payment flows for airline merchants. Passionate about delivering customer success by aligning product enhancements with real-time business needs.
Experience
Product Definition Analyst
May 2023 — Present · Bengaluru, IN
At Outpayce by Amadeus, we\'re reimagining travel payments through innovation and collaboration. As an R&D division of Amadeus, Outpayce is dedicated to delivering seamless, end-to-end payment solutions for airlines, hotels, and other travel merchants. By combining Amadeus’ legacy in travel technology with fresh investments in fintech expertise, we\'re accelerating the adoption of modern, secure, and flexible payment experiences.Working hand-in-hand with Amadeus teams across the travel ecosystem, Outpayce supports every stage of the traveler journey—from booking to destination and beyond. With a focus on innovation and customer success, we’re shaping the future of travel payments—one experience at a time.•Document business requirements, create user stories, manage feature implementation, and lead Sprint Reviews/Demos to secure stakeholder sign-offs.•Collaborate with CPT, RTE, and Enterprise Architects to manage product backlog, prioritize features, and align on technical solutions.•Enhance product strategy by designing and upgrading payment solutions, including 3DS integration, REST API support for digital wallets, and transaction channel identifiers.•Implement critical RBI-mandated solutions such as ALTID, EMV tokenization, and card authorization controls, impacting major transaction volumes in the Indian market.•Lead end-to-end project delivery, serve in the Scrum Master role for agile ceremonies, and participate in roadmap planning to align with strategic business goals.
Education
Indian Institute of Management Rohtak
Executive Certification Program, Data Analytics
Kirloskar Institute of Management (KIM)
Post Graduate Diploma in Management, Finance and Business Analytics
Savitribai Phule Pune University
Bachelor of Commerce - BCom, Banking and Financial Support Services
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