Shubham Kasurde
Operations Executive | Service Representative | Client Support | Billing & Payments Processing | Finance Operations | Email Support
- Role
- Service Representative at John Deere
- Location
- Pune City, MH, IN
- LinkedIn followers
- 500 followers
About Shubham Kasurde
Creative thinker and problem-solver with a BBA degree and 4+ years of experience in operations, client support, and finance processes across organizations like Tech Mahindra, WNS, IGT Solutions, and currently John Deere Financial.At John Deere Financial, I assist clients, dealers, and merchants with equipment-related inquiries, payment processing, statement explanations, interest guidance, and installment account management—ensuring smooth and accurate operations.Skilled in billing, payments, dispute resolution, and account management, I bring a detail-oriented, performance-driven approach, with strong ownership and adaptability in fast-paced environments.I am eager to contribute to operational excellence and finance-focused teams in growth-driven organizations.
Experience
Service Representative
Jan 2026 — Present
Managing client, dealer, and merchant relationships by addressing inquiries related to John Deere equipment. Responsible for processing payments, explaining account statements, providing guidance on interest, and resolving equipment financing and installment account queries. Ensuring accurate and efficient support to enhance client experience and operational effectiveness.
Education
Savitribai Phule Pune University
Bachelor of Business Administration, Human Resources Management and Services
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