Shubham Kapoor
Key Account Manager @Zomato
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WORK HISTORY
Key Account Manager @Zomato
Gurugram, IN
Managing key restaurant accounts to drive revenue growth and platform engagement in the Gurgaon region.•Developing and executing customized marketing strategies to increase partner visibility and order volume.•Leading onboarding initiatives for major restaurant chains across multiple subzones.•Implementing customer retention programs to boost loyalty and repeat orders.•Driving growth through hyperlocal campaigns and strategic collaborations.Zomaland – India’s Largest Food Festival•Oversaw seamless on-ground event operations, coordinating with internal teams and vendors.•Ensured a high-quality experience for attendees and stakeholders.Feeding India –•Volunteered during Holi at NGO-led events, organising food distribution and engagement activities.•Contributed to Zomato’s social impact through direct community service.
EDUCATION
Presidium School
Grade 10th & 12th
IILM University, Gurugram
Bachelor of Business Administration - BBA
ABOUT SHUBHAM KAPOOR
Experienced professional with a strong background in developing and implementing successful marketing strategies to drive customer acquisition and retention. Skilled in problem-solving, relationship management, and leadership. Proficient in merchant partnerships, business-to-business communication, and teamwork. Demonstrated expertise in utilizing MS Office tools to support marketing initiatives. Recognized for driving revenue growth, achieving top performance, and fostering strong client relationships. Passionate about mentoring team members and exceeding customer expectations through innovative and data-driven marketing approaches.
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