Shubham Jaiswal
Senior Technical Support Engineer 2 || NAS PowerScale (Isilon) || Dell EMC Project
- Role
- Senior Technical Storage Engineer L2 at Wipro
- Location
- Varanasi, UP, IN
- LinkedIn followers
- 500 followers
About Shubham Jaiswal
Hello LinkedIn Community!I\'m Shubham Jaiswal, a dedicated Technical Support Engineer 2 with a deep passion for NAS storage solutions and expertise in Dell EMC PowerScale (Isilon). With over 4.2 years of hands-on experience, I specialize in optimizing storage infrastructure and ensuring seamless data operations for enterprise environments. My expertise spans protocol management (SMB & NFS), hardware diagnostics, performance optimization, permission handling, data loss prevention, backups, and networking—all focused on resolving complex client challenges with efficiency and precision. By implementing industry best practices, I help businesses enhance uptime, scalability, and security while streamlining data workflows. Committed to problem-solving and continuous innovation, I consistently refine my technical skills to tackle challenging storage scenarios, ensuring robust, high-performing solutions tailored to modern enterprise needs. Let’s connect and explore how cutting-edge storage technologies can drive operational excellence and business success!
Experience
Senior Technical Storage Engineer L2
Jun 2025 — Present · Bengaluru, IN
As a Technical Storage Engineer - L2 on the Dell Technologies PowerScale (Isilon) project, where I provide support to the L1 team by troubleshooting issues and delivering root cause analysis. My responsibilities include assisting the L1 team and customers/end-users in resolving critical technical problems related to NAS Storage (Isilon/PowerScale). I primarily handle all types of SBRs and engage directly with end-users across technology domains such as Linux, OneFS, Networking, and file-sharing protocols including SMB, NFS.My key areas of focus involve effective communication, customer interaction, and technical expertise in networking, Linux, Windows protocols (CIFS/SMB), and Linux file-sharing protocols (NFS).
Education
Kendriya Vidyalaya
High School - X
Rajarshi School of Management and Technology (RSMT), Varanasi
Bachelor Of Computer Application, Computer Science
2018 — 2021
Birla Institute of Technology and Science, Pilani
Master of Technology - MTech, Computing System and Infrastructure
Seth M. R. Jaipuria School
Intermediate - XII , PCM
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.