Shubham Jain
Attended alliance University
- Role
- Customer Relationship Manager at Niyo Solutions Inc.
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
Experience
Customer Relationship Manager
Jul 2025 — Present · Bengaluru, IN
Built client relationships by responding to inquiries, identifying and assessing clients needs, resolving problems, and following up with potential and existing clients. Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution. Developed strong relationships with key clients, resulting in increased loyalty and repeat business. Contributed to product development efforts by providing insights on consumer preferences gathered from direct client interactions and feedback analysis. Increased client loyalty and repeat business through personalized financial solutions.
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