Shubham Gangurde

Food and Beverage Executive (Pre Opening) @Fairmont Hotels & Resorts

Mumbai, IN

Assist the Restaurant Manager during briefings and conduct briefings in his absence.•Make the weekly duty roaster in the restaurant to ensure smooth operation.•Motivating staff to achieve budgets and deadlines.•Ensure that guests are aware of new promotions happening within the hotel•Ensure that guests are always satisfied beyond expectation during their meal.•Ensure that the restaurant is always setup before and during operation.•Conduct weekly training for staff covering important topics such as upselling, sequence of service, types of service, beverage service, etc.•Prepare daily \'To Do\' list for staff and ensure that each staft completes his daily assignments.•Ensure that there is a healthy relationship between the Kitchen and the service staff.•Ensure that all \'Not Available\' food and beverage items are communicated to the staff.•Provide a warm & memorable experience to every guest that dines in the restaurant.•Encourage positive as well as negative feedback from the guest.•Ensure effective communication is maintained between the kitchen samp; the outlet staff.•Ensure that the outlet is kept clean and organized, both at the front as well as the heart of house.

Guardian School - India

Bsc in hospitality