Shubham Gadhawe
Sales @ SmartConnect (Genesys Premium Partner) | CX & Contact Center Transformation | CCaaS | GenAI | Enterprise SaaS | B2B Tech Sales
- Role
- Sales Representative at Smartconnect Technologies
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shubham Gadhawe
As an SDR - Global Growth at Ozonetel | oneCXi, I focus on identifying prospects and…
Experience
Sales Representative
Apr 2025 — Present · Mumbai, IN
Leading lead generation efforts by identifying and engaging with CX decision-makers across large enterprises across multiple sectorsConducting deep discovery to understand client needs, pain points, and digital transformation goalsPositioning solutions such as Genesys and UNFYD platform aligned with specific business requirementsCollaborating closely with Pre-sales and Solution Architects to design tailored solution walkthroughs and demosManaging the complete end to end sales cycle — from outreach and discovery to demo coordination and driving the closure processTracking pipeline, nurturing opportunities, and ensuring high-quality client engagement using CRM toolsActively contributing to and influencing strategic CX transformation discussions with prospects and internal teams.
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