Shubham Dokhe

Senior Associate at Tata Consultancy Services

Role: Senior Process Associate at Tata Consultancy Services
Location: Pune Division, MH, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

Experience

Senior Process Associate
Tata Consultancy Services
Oct 2022 — Present · Pune, IN
Working for the leading UK based Annuities and Pension sectorclient. Maintaining teams overall data and helping Manager inallocation and MIS• Handling whole Death Claim process• Working on Potential Deceased task• Handling the Spouses and other benefits options• Working on Death annuity alterations task• Working on Overpayment recovery task• Writting off the customers payment• Handling Maintain suspense task• Working on Proof of existence work item• Suspending customer payments under annuity alterations task• Setting up the Spouses pension• Issuing payments to customers • Giving training to the new team members• Certified Auditor and doing Quality audits for team • Doing RCA and MCA • Main POC in the team for claim process • Handling multiple trackers e. g. Query tracker, Queue tracker etc. • Conducting PKT for the team

Education

NIBE ( Nilaya International Business Education )
Corporate Account Manager
2018 — 2019
Sinhgad Institute Of Management
Bachelor of Commerce - B.Com
2015 — 2018

Contact information

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Work email
•••••@tcs.com
Personal email
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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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Experience

Senior Process Associate

Education

NIBE ( Nilaya International Business Education )

Sinhgad Institute Of Management

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