Shubham Dhumane
Customer Success Manager at Salesforce
- Role
- Customer Success Manager at Salesforce
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shubham Dhumane
8 years of extensive experience in Customer Success, Data Analytics, andStrategic Account Management.• Proven success in managing portfolios over $2 million ARR and $250K MRR focusing on retention,adoption, and account growth.• strong customer-facing skills and excels in establishing and maintaining customer relationships.• Tableau Desktop Specialist Certified with a strong track record in data visualization and executive-level client engagement (QBRs, MBRs).• Adept at relationship-building with CXOs and senior stakeholders, driving key business outcomes.• Results-driven, with a focus on optimizing the customer journey and ensuring long-term satisfactionand value realization.
Experience
Customer Success Manager
Apr 2025 — Present
Education
University of Michigan through COURSERA
Introductory Machine learning course, Machine Learning with Python
Aditya Birla Public School(CBSE)
Primary School
1998 — 2002
Ambuja Vidya Niketan(CBSE)
School
2002 — 2013
Sinhgad Academy of Engineering University of Pune
Bachelor's of Engineering, Electronics and telecommunication engineering
2013 — 2017
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