Shubham Dandgvhal

About Shubham Dandgvhal

I sit at the intersection of product ownership and deep technical execution — the person…

Experience

1. Product Tech Advisor

   IQVIA

   Aug 2021 — Present · Thane, IN

   Led end-to-end technical support and deployment for business-critical mobile and web applications, ensuring alignment with product roadmaps and leveraging cloud technologies (AWS, Azure), Kubernetes, Docker, and modern frameworks like React.js and Node.js Collaborated cross-functionally with development teams, vendors, and stakeholders to identify user pain points, prioritise feature enhancements, and deliver solutions that met business and customer needs in fast-paced, highly regulated environments (e.g, CRO, healthcare) Created and maintained comprehensive product documentation, including knowledge articles and system manuals, while conducting knowledge transfers to support teams to ensure smooth product hand-offs and readiness for production Utilised data-driven insights from tools like JIRA, ServiceNow, and Splunk to track product performance, analyse user feedback, and recommend enhancements that improved customer satisfaction and operational efficiency Championed ITIL-driven incident, problem, and change management processes to ensure high availability and reliability of applications, while coordinating validation activities for product deployments and compliance with regulatory standards

Education

• Masters' Union

  PGP Rise Programme

• University of Mumbai

  Bachelor of Engineering (B.E.)

  2011 — 2015

Skills

• Web Development
• Web Services
• Java
• Html
• C++
• Javascript
• Microsoft Office
• Sql
• Microsoft Excel
• C
• Css
• Microsoft Word
• Erp Software
• Openerp
• Netsuite
• Black Box Testing
• Powerpoint
• Data Warehousing
• Big Data Foundation