Shubham Chatterjee
Program Management - Supply Chain | TATA 1mg | Zomato | Spinny | Maruti Suzuki I NIT Jaipur
- Role
- Program Manager - Diagnostic Supply Chain at Tata 1mg
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shubham Chatterjee
Operations professional with 6+ years of work experience in Healthcare,Online Food Delivery, Manufacturing and Retail consumer industry with diverse portfolio across Program Management, Process excellence, Cost and Vendor management, E-commerce, Compliance building, Product Ops, PNL Management and Customer experience” Key Learnings : Program Management, Supply Chain Planning, Process Improvement, Vendor Management, Inventory Management,Cost Saving, Communication Skills, Logistics, Negotiation, Data Analytics, Customer Relationship Management,Multi Stakeholder management,Product Operations, Capacity and Manpower Planning, SOP DesigningTools: MS Office (Excel), G Suites (Sheets), Looker Studio, Ninja/Metabase, AWS Quicksight
Experience
Program Manager - Diagnostic Supply Chain
Aug 2024 — Present · Gurugram, IN
Spearheaded Offline B2B Business Diagnostics expansion with reduction in service level breaches in CTL (Collection to Lab) by 85% and LTR (Lab to Report) by 55% while growing business MoM ~8% and reduced CPO by 30% in 6 months for 450 clients• Launched Evening Diagnostics Collection in 7 metro cities leading to an incremental GMV of 5 cr with 99% On-time collections• Established a centralized Inventory Audit charter for Diagnostics Warehouse and 55 PACs PAN India, reducing inventory variance from 6% to 2%.• Leading Infra projects for new PAC’s across India with annual savings of Rs 2.7 mn while improving Phlebotomist NPS and reducing attrition• Reduced CX Resample cases by 70% by addressing sample-missing incidents through Mid-mile runner tracking.• Driving implementation of WMS for Diagnostics using in-house tool ODIN, in collaboration with Tech and Product teams to improve inventory visibility and control.
Education
Lucknow Public School, Lucknow
SSC (Class 10 CBSE Board Exam)
2011
Lucknow Public School, Lucknow
HSC (Class 12 CBSE board exam), Science
2013
Malaviya National Institute of Technology Jaipur
Bachelors, Electrical engineering
2013 — 2017
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