Shubham Borgaonkar
Product Manager @Kotak Mahindra Bank
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WORK HISTORY
Product Manager @Kotak Mahindra Bank
Mumbai, IN
Piloted CFB product development from ideation to launch• Designed and implemented A/B experiments to improve conversion rate• Implemented long term pricing experiment that improved customer lifetime value• Competitor bench marking by Dealer visit, devising action plan to establish VKYC mode of onboarding• Planned and executed a referral program, increased ETB & NTB churn • Identified cross selling opportunity in extended warranty, credit card and smart EMI card, collaborated with IT & BSG to stitch customer onboarding journey adhering regulatory compliance• User research on existing customer bases pre-approved loan limit and triggering customer point offers• Working closely with Payment aggregators for Credit card and Debit card Emi loan origination. • Coordinate with Pine labs, Paytm for Retailer-bank payment system integration and customization
EDUCATION
KV NO 2 BHOPAL
Mathematics, physics
Indian Institute of Management Amritsar
Master of Business Administration - MBA, Marketing, Analytics and Operations
Shri Govindram Seksaria Institute of Technology & Science, 23,Park Road, Indore
Bachelor of Engineering - BE, Electrical Engineering
ABOUT SHUBHAM BORGAONKAR
I am a Product Manager at Kotak Mahindra Bank, where I pilot CFB product development from…
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