Shubham Bargaiya

About Shubham Bargaiya

A Microsoft & Google Certified Cloud Infrastructure Administrator seeking challenging opportunities from all over the world to provide sustainable and simplified solutions in the cloud. Cisco certified Data Analyst with expertise in Website and mobile apps development.

Experience

1. Analyst

   HCLTech

   Dec 2020 — Present · Nagpur, IN

   Handled daily application monitoring and kept systems running smoothly to ensure reliable performance and availability.Provided ticketing support by resolving user issues, escalating when needed, and documenting solutions for future use.Perform troubleshooting of servers, applications, and user requests to maintain service continuity.Took care of routine cloud administration tasks such as system checks, updates, and resource management.Worked on network optimization by improving speed, efficiency, and reliability of system connections.Conducted system analysis to identify areas for improvement and prevent future problems.Supported client management by addressing needs, offering solutions, and ensuring smooth communication.Delivered both hardware and software troubleshooting for servers, applications, and devices.Assisted in cloud projects to ensure smooth transitions and minimal disruption.Applied security best practices to protect data and keep systems compliant with organizational policies.Built and maintained interactive Power BI dashboards for operational monitoring, usage analytics, and executive reporting.Automated recurring server tasks and job processes to enhance efficiency and reduce manual intervention.Communicated system incidents and potential impacts to team leads and stakeholders to ensure transparency and quick resolution.Maintained detailed records of incidents, resolutions, and updates via Microsoft Outlook and Teams for audit and tracking purposes.Monitored and maintained Azure cloud jobs and associated services to ensure performance, reliability, and compliance.Worked extensively with cloud and enterprise tools including Azure, Azure DevOps, Control-M, Axway Navigator, CyberArk, Flowbox, Splunk, Service Exchange, SmartIT, and IT Connect.

Education

• SANDIPANI Jr College

  12th, Information Technology

• SB Jain Institute of Technology Management and Research, Yerla

  Bachelor of Engineering, Computer Science

  2015 — 2019

• SDA School Sadar Nagpur

  ICSE Board, 10th Standard