Shubham Anand
Assistant Manager @Qxpress India
New Delhi, DL, IN
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+91 *********19
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WORK HISTORY
Jul 2023 — Present
Assistant Manager @Qxpress India
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Managed customer escalations and pricing negotiations, enhancing client satisfaction and retention. • Successfully reduced churn rate by implementing proactive engagement strategies and maintaining monthly revenue targets. • Spearheaded new client onboarding processes, improving efficiency and client experience at Qxpress India.
ABOUT SHUBHAM ANAND
Qxpress India benefits from contributions to customer escalations, pricing negotiations…
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