Shubhada Bhat
Project Manager @ Axis Bank | Service Delivery, Vendor Management
- Role
- Project Manager at Axis Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Shubhada Bhat
At Axis Bank, serving as a Project Manager for over four years, my efforts are dedicated to enhancing branch banking operations and advancing digital adoption. By leveraging analytics-driven strategies and fostering cross-functional collaboration, our team has improved ATM and CRM performance, encouraged paperless transactions, and streamlined customer engagement initiatives. Vendor management and systematic problem-solving are pivotal in delivering impactful solutions. Previously, at Hitachi Payment Services, I contributed to operational excellence in ATM management and risk control. This included designing innovative security measures such as shutter cameras and anti-skimming devices, ensuring compliance, and driving software rollouts across India. My mission is to drive operational efficiency through technology, empowering teams, and fostering a culture of continuous improvement.
Experience
Project Manager
Nov 2020 — Present · IN
Improvement of Branch Banking ExperienceTechnical Breakdown of Problem statement Encouraging Paperless Transaction, Migration to Digital Platform for transaction.Vendor Management.Tactical Approach to the Problems ATMs and CRM Usage Improvement and minimise it\'s breakdown by analytics and systematic approach.Driving an initiative of customer connects across PAN Branches to get conversation converted to conversions.Cross functional teams coordinations to facilitate the Projects success Helping Centre of Excellence Teams to achieve the set targets Forecasting to facilitate Retail Assets and Rural Lending Drive.Conducting Branch Head Knowledge series on Various Applications for ease of doing business.Part of Regional Branch Banking Council to identify and resolve agendas raised at regional level which will increase the Operational efficiency.
Education
University of Mumbai
Bachelor of Engineering - BE, Electronics and telecommunication
Atomic Energy Junior College , MUMBAI
11-12, Information Technology AND Biology
2008 — 2010
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