Shuai Yu Li
Team Lead Catering Barista @Gong Cha Northeast, Southeast, Texas, Oklahoma Usa
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WORK HISTORY
Team Lead Catering Barista @Gong Cha Northeast, Southeast, Texas, Oklahoma Usa
ON, CA
Provided training to multiple different franchisees to help them manage and run their store- Took beverage, coffee, and food orders and prepared them for customers quickly and efficiently- Operated POS system with over 150 transactions per shift and was responsible for opening and closing registers each shift- Delivered excellent customer service by making customer drinks, providing them with recommendations, and educated knowledge of our store\'s premium teas, ingredients, and culture- Preserved a clean and professional appearance and dining area for guest satisfaction- Managed inventory for different franchise locations at a warehouse- Washed dishes and restocked items for fast service capabilities.
EDUCATION
Ted Rogers School of Hospitality and Tourism Management at Toronto Metropolitan University
Bachelor of Commerce - BCom
ABOUT SHUAI YU LI
My experience in business, administration, customer service, and management through school, volunteering, and jobs in the public sector, private sector, and not-for-profit organizations have enabled me to gain a unique skill set that allows me to effectively work well in teams, independently, under pressure, and develop an exceptional fast learning pace to achieve personal and corporate results. Critical thinker/Strategic thinking; I was able to develop the ability to see the business and technical sides of a situation combined with the ability to communicate these issues and make a positive contribution as a leader or team member that result in valuable assets in achieving organizational objectives on time and decisively. Dedicated to high-quality service and committed to developing and promoting organizational goals. With high passion and dedication, I will excel in all aspects of any job and am willing to work in different career paths if the opportunity comes.
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