Shuai Wang
Senior Data Scientist at Pacific Life
- Role
- Senior Data Scientist(Operations Research) at Pacific Life
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Shuai Wang
Data Science and Operations Research leader with 10+ years of experience delivering high-impact optimiza-tion, machine learning, and AI solutions. Specialized in mathematical programming, optimization, time seriesanalysis, and GenAI applications. Proven track record of developing end-to-end systems that drive operationaleciency: saving $1B+ annually at Kroger) and create new revenue streams (TMX Index used in Congressionalhearings and investment research). Combines deep technical expertise in optimization algorithms and modeldevelopment with strong leadership in creating roadmap, mentoring teams, and aligning data initiatives withbusiness objectives in areas like: process operation, omni-channel marketing, customer experience, promotion planning, inventory, higher education, transportation, call center, retail pricing, pharmacy, clinics, etc. Language: Python, R, Julia; SQLAutoML: Datarobot, H2O; Pycaret, GlutonTSOptimization Modeling: AIMMS, Pyomo, Minizinc, JuMP, OPL; Cplex, Gurobi, CBC, HiGHS GenAI : Snowake Cortex, GPRO, PRO, LangChainDatabase: Snowake, Redshift, Clickhouse, Postgres, MySql, dbt Visualization : Shiny, Looker, Superset, Tableau, Streamlit, Dash
Experience
Senior Data Scientist(Operations Research)
Jun 2023 — Present · Newport Beach, CA, US
Developed various time series forecasting using AutoML, for processing task volume for annuity and life products. Created a MILP based skill-based routing task assignment system, by using HiGHS solver via Pyomo, to optimize tasks dispatching by considering specialist competence, task priority, time constraints, etc. Productivity improved 10 to 20 percent across business functions. Created a GenAI tool for customer service and operation by using customer voice data. Tool: Snowake’s cortex LLM suit. Implemented virtual queue and call back policy to call center.
Education
Wright State University
Doctor of Philosophy (Ph.D.), Industrial System Engineering
2011 — 2017
Dalian Jiaotong University
Bachelor, Logistics Management
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