Shayla Smith

About Shayla Smith

Hello! I’m Shayla Smith, your go-to expert for driving business growth, forging connections, and closing deals with finesse.With over a decade of experience across sales, marketing, business development, and management, I’ve mastered multiple roles and excelled in each. Currently, as a Business Development Executive at CallTower, I’m adept at navigating unified communications and contact center solutions, crafting strategies that consistently surpass client expectations.Think customized solutions, strategic upsells, and partnerships that become success stories. Whether I\'m utilizing tools like Salesforce, ZoomInfo, or cutting-edge AI for in-depth prospecting or collaborating with teams to deliver outstanding results, I thrive at the intersection of innovation and relationship-building.My mantra is straightforward: “Work smarter, connect deeper, and deliver excellence.” My focus is on maximizing productivity and customer satisfaction while expanding territories. My secret? An ability to turn challenges into opportunities and streamline processes into seamless victories.I’m always on the lookout for ways to optimize, improve, and innovate, whether it’s refining sales strategies, staying ahead of industry trends, or identifying the next big growth opportunity. Ready to connect with someone who brings passion, creativity, and results to the table? Let’s talk!

Experience

1. Business Development Account Executive

   CallTower

   Apr 2024 — Present

   As a Business Development Account Executive at CallTower, I focus on building and strengthening relationships with our clients to uncover upselling opportunities for additional products or services. This involves understanding their needs, offering tailored solutions, and clearly communicating the value of these upsell opportunities. I collaborate closely with the sales, marketing, solution architects, and account management teams to maximize revenue from existing accounts while ensuring client satisfaction and loyalty. By implementing proactive upselling strategies, I play a key role in driving growth and exceeding sales targets.

Education

• Prairie View A&M University

  Bachelor of Business Administration - BBA, Finance

Skills

• Location Intelligence
• Investment Properties
• Commercial Real Estate
• Lease Negotiations
• Real Estate Transactions
• Class a Office Leasing
• Facilities Management
• Corporate Real Estate
• Contract Negotiation
• Working with Landlords
• Real Estate Economics
• Tenant
• Landlord
• Real Estate
• Brokerage
• Disposition
• Dispositions
• Leases
• Lease Administration
• Property Management
• Property
• Real Estate Development
• Landlords