Sadiq

Customer Success -tas -maya & 3ds Max, m & E @Autodesk

CA

Deliver high quality, effective and proactive services to Premium Media & Entertainment customers. I provide preventative and reactive support to our customers and internal staff, resolve and document technical issues, and report product enhancements to our Product Development teams.\\\\n\\\\nA) Provide trainings to customer with respect to best practices and improved\\\\nworkflows for Principal Product(s);\\\\n\\\\nB) Enhance the depth, substance and completeness of support-related updates and case\\\\ncommunications;\\\\n\\\\nC) Provide recommendations to help users prepare for installation of Upgrades, improve Your\\\\nworkflows and data compatibility, and assist with developing a back-up and archive strategy\\\\nfor Your Principal Product(s);\\\\n\\\\nD) Become familiar with Enterprise Users\' environment and use of their Principal Product(s);\\\\n\\\\nE) Interface with the product development team in connection with escalated Support\\\\nRequests;\\\\n\\\\nF) Research, analyze and provide suggestions based on error report and similar usage data for\\\\nPrincipal Product(s).\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n