Shruty Khandelwal

About Shruty Khandelwal

Solutions-driven healthcare consultant with over 15+ yrs of experience driving process innovation, enterprise risk evaluation, and regulatory compliance across complex healthcare environments. Skilled in leading cross-functional teams to implement secure, scalable solutions aligned with HIPAA, HITECH, and HITRUST standards. Experienced in cloud security and compliance to ensure infrastructure integrity. Proven success in conducting risk assessments, developing incident response plans, and supporting governance frameworks that protect sensitive health data and maintain operational resilience.

Experience

1. IT Business Relationship Manager

   Abbott

   Jul 2022 — Present

   Responsible for IT Business Relationship Management (BRM)- Supply Chain and Manufacturing to fulfill their application portfolio strategic objectives and business needs. This role ensures the full application portfolio enhances the organizational strategy through successful, consistent, and predictable delivery of programs, migration and upgrade of projects for the Manufacturing and Operations Organization. Act as primary liaison to VP and CxO stakeholders, advising on technology adoption, ERP modernization, and digital transformation strategies. Own global ERP roadmap and application portfolio management, aligning IT investments with business objectives to maximize value realization.Lead end‑to‑end ERP upgrade and migration initiatives across multiple business units, ensuring seamless transitions with minimal operational disruption.Manage $5M–$10M annual budgets, driving cost optimization, forecasting, and margin improvement strategies.Establish governance frameworks, KPIs, and SLA compliance processes to ensure predictable delivery and regulatory adherence.Partner with finance controllers to develop long‑range IT investment strategies and track business‑owned applications for compliance.Drive innovation initiatives across ERP, MES, and digital platforms, incorporating AI/ML and data analytics to enhance operational efficiency.Collaborate with global vendors and consulting partners to deliver scalable solutions in a global delivery model.Deliver measurable business outcomes, including cost savings, efficiency improvements, and enhanced system resilience.Extensive knowledge of the software development lifecycle, the Abbott Shared Services model, and the Abbott support resolution processes.

Education

• Delhi University

  Master of Computer Applications (MCA), Computers, Economics

• Delhi University

  Economics Hons, Economics

Skills

• Microsoft Sql Server
• Microsoft Office
• Outlook
• Program Management
• English
• Microsoft Word
• Big Data
• Public Speaking
• Team Management
• Databases
• Microsoft Excel
• Powerpoint
• Business Analysis
• Vendor Management
• Teaching
• Pl/Sql
• Windows
• Data Warehousing
• Customer Service
• Sql
• Business Intelligence Tools