Shruti Saberwal

Associate Director, Customer Experience at The Knot Worldwide

Role
Associate Director Customer Experience at The Knot Worldwide
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Shruti Saberwal

I have completed my MBA from S.P Jain Institute of Management & Research & specialize in Marketing Management.I has extensive experience in sales & distribution, process expansion and relationship management. I am currently working as Senior Manager for The Knot Worldwide and managing a team of +30 employees to provide data analytics support to our counterparts in US, UK and LATAM. I have also supported building the ecommerce channel for the company\'s paper production. In my previous role as a manager with the company I have managed voice calling operations managing a team of +10 to help provide customer excellenceI have previously worked as the Key Accounts Manager for North India the hair care brand Schwarzkopf directly managing 35+ premium accounts wherein I was responsible for category expansion and new customer acquisition. I have also worked with the Aditya Birla Group managing their apparel brand Peter England in Eastern part of India.

Experience

  1. Associate Director Customer Experience

    The Knot Worldwide

    Jul 2025 — Present · Gurugram, IN

Education

  • Shaheed Sukhdev College Of Business Studies

    Bachelors in Buiness Studies, Finance, General

    2009 — 2012

  • SPJIMR SP Jain Institute of Management & Research

    Master of Business Administration (M.B.A.), Marketing

    2014 — 2016

  • The Mother's International School

    12th Standard, Commerce

    2007 — 2009

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Shruti Saberwal — Associate Director Customer Experience at The Knot Worldwide in Gurugram, HR, IN | Unifers