Shruti Saberwal
Associate Director, Customer Experience at The Knot Worldwide
- Role
- Associate Director Customer Experience at The Knot Worldwide
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shruti Saberwal
I have completed my MBA from S.P Jain Institute of Management & Research & specialize in Marketing Management.I has extensive experience in sales & distribution, process expansion and relationship management. I am currently working as Senior Manager for The Knot Worldwide and managing a team of +30 employees to provide data analytics support to our counterparts in US, UK and LATAM. I have also supported building the ecommerce channel for the company\'s paper production. In my previous role as a manager with the company I have managed voice calling operations managing a team of +10 to help provide customer excellenceI have previously worked as the Key Accounts Manager for North India the hair care brand Schwarzkopf directly managing 35+ premium accounts wherein I was responsible for category expansion and new customer acquisition. I have also worked with the Aditya Birla Group managing their apparel brand Peter England in Eastern part of India.
Experience
Associate Director Customer Experience
Jul 2025 — Present · Gurugram, IN
Education
Shaheed Sukhdev College Of Business Studies
Bachelors in Buiness Studies, Finance, General
2009 — 2012
SPJIMR SP Jain Institute of Management & Research
Master of Business Administration (M.B.A.), Marketing
2014 — 2016
The Mother's International School
12th Standard, Commerce
2007 — 2009
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