Shrutika Kumar
Client Success | Account Management | 5x Portfolio Growth | I build lasting client partnerships with clarity, care & a strategy-first mindset | Expert in Client Retention & Custom Solutions.
- Role
- Senior Client Success Specialist at Everest Group
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Shrutika Kumar
Ever wondered what really fuels client loyalty and business growth? For me, it’s the perfect blend of clarity, care, and strategy in building relationships and delivering solutions that genuinely work.With 4.5 years of experience in client servicing, strategic account management, and project execution, I’ve helped organizations across B2B, consulting, and PE domains unlock retention and revenue growth through tailored, insight-led strategies.In my most recent role, I scaled client portfolios 5x and delivered 200+ customized solutions that drove measurable impact and long-term partnerships.Whether mentoring cross-functional teams or managing high-stakes client relationships, I bring full ownership and practical strategy to every project I lead.I’m passionate about building lasting partnerships and helping businesses grow with smart, scalable strategies. Let’s connect if you\'re looking to elevate your client relationships and outcomes.
Experience
Senior Client Success Specialist
Feb 2026 — Present · Gurugram, IN
Education
Jaipuria Institute of Management
MBA - Master of Business Administration, Marketing
2018 — 2020
Delhi University
Bachelor of Commerce - BCom, Business/Commerce, General
2014 — 2017
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