Shruti
Banking Advisor @RBC
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WORK HISTORY
Banking Advisor @RBC
Mississauga, ON, CA
Provide personalized everyday banking advice and financial solutions to clients through inbound calls.Assist customers with accounts, credit cards, loans, mortgages, and digital banking services.Identify client needs and recommend suitable RBC products to support financial goals.Ensure compliance with banking regulations, privacy standards, and internal policies.Deliver exceptional customer service while meeting performance and sales targets.Resolve client concerns efficiently, maintaining high customer satisfaction scores.Educate clients on fraud prevention, online banking tools, and financial literacy.
EDUCATION
Sri dasmesh academy,India
High School Diploma
Cambrian College
Diploma
Mount Carmel school, India
Secondary school
Thompson Career college
Program
ABOUT SHRUTI
Banking Advisor at Royal Bank of Canada, focused on delivering personalized financial solutions and exceptional client experiences. I support clients with everyday banking, credit products, and digital services in a fast-paced, performance-driven environment. Passionate about building strong relationships and helping clients achieve financial confidence.
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