Shruti Sharma
Technical Account Manager | Tech-driven Regulatory Compliance
- Role
- Technical Account Manager at Celegence
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Shruti Sharma
Experienced Regulatory Medical Writing professional, skilled in conducting EU MDR compliant Clinical Evaluations for medical devices spanning various therapeutic areas, crafting pivotal regulatory documents including CEPs, CERs, PMSRs, and EU MDR compliant templates to meet client needs with precision and excellence.In my current role as a Technical Account Manager at Celegence, I blend my background in Regulatory Medical Writing with a passion for developing cutting-edge technology solutions to drive innovation and efficiency in the Life Sciences regulatory space. I thrive in dynamic, cross-functional environments, where collaboration, creativity, and strategic thinking converge to drive meaningful impact and transformative change in the Life Sciences industry.
Experience
Technical Account Manager
Jan 2024 — Present · Bengaluru, IN
Serve as the primary point of contact for clients post-sale, leading onboarding, implementation, adoption, and upgrade cycles-Build lasting client relationships through regular touchpoints, support coordination, and personalized guidance across their journey-Deliver live product demos tailored to different user types, from regulatory professionals to business stakeholders-Create marketing and training collateral (presentations, feature explainers, how-to guides) to support client education and adoption-Translate product value propositions into client-specific language to support upsells, cross-sells, and version migrations-Advocate for clients internally by capturing and triaging feedback, logging bugs, and surfacing feature enhancement ideas-Monitor client usage patterns and conduct qualitative interviews to identify gaps, pain points, and opportunities for deeper adoption-Act as a cross-functional bridge between Sales, Marketing, Product, Engineering, and Support teams.
Education
Vellore Institute of Technology
Bachelor of Technology (B.Tech.), Biotechnology
2012 — 2016
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