Shruti Seshadri

About Shruti Seshadri

Strategic Compliance & Risk Leader driving operational excellence, client trust, and future-ready governance in a Global organisation.Recognized for transforming compliance into a business enabler with 13+ years of experience in the Global IT and digital services. Proven record of leading multimillion-dollar budgets, risk, compliance, and security programs, achieving 10% YoY savings while elevating client satisfaction. Known for building a culture of trust, stakeholder collaboration, and process innovation that strengthens both compliance and business outcomes. Certified Risk Professional And Experienced Client Compliance and Corporate Security Expert with a proven track record in driving operational excellence and leading cross-functional teams through complex regulatory environments. Adept at stakeholder engagement, policy development, compliance improvement and delivering process automation projects that improve efficiency and reduce costs.

Experience

1. Senior Client Compliance Manager

   Sutherland

   Jul 2024 — Present · Mumbai, IN

   Global compliance leader strategist for top-tier global client.* Client trust builder, customer acquisition and retention by achieving YoY ratings of Role Models and Exceeding the Bar during client audits.* Domain expertise in training, payroll and work hours, contracts, onboarding and recruitment, security and safety compliance metrics.* Partnering with leadership to drive a culture of compliance while improving client satisfaction scores.* Skilled in project management, audit execution, policy creation, budget oversight, stakeholder training, and process enhancement.* Strategic innovator in process automation for audit dashboards and online training while reducing manual reporting.

Education

• University of Queensland

  BA - Bachelor of Arts, Criminology

  2005 — 2008

• University of Madras

  Master of Arts (M.A.), Criminology and Criminal Justice Administration

  2010 — 2012

• Sharjah Indian School

  Commerce

  1991 — 2005

Skills

• Vendor Management
• Security
• Guard-Force Management
• Customer Relationship Management (Crm)
• Reports and Returns
• Marketing
• Operations Management
• Management
• Training
• Budgets
• Crm
• Corporate Security
• Call Centers
• Business Development
• Security Management
• Service Delivery
• Mis
• Workforce Management
• Management Information Systems (Mis)
• Team Leadership
• Facility Security Management
• Bpo
• Budgeting
• Team Management
• Corporate Security Management